This hotel is close to many other Port Macquarie accommodations. Observatory is within a short walk from many of the hot tourist attractions and nightclubs. There are many types of artisan shops, cafes, coffee shops, boutiques, shopping plazas, bistros and diners within a short drive from the hotel grounds. The airport is about a twenty minute drive away from Observatory. Hotel staff can make transportation arrangements by request if needed.

There are one, two and three bedroom units available at Observatory. Each unit has a furnished kitchen with new appliances, air conditioning, a color TV, DDD telephone, private bathroom, hair dryer, safe, high speed Internet access, minibar and a patio or balcony.

The hotel has a four and a half star rating. Observatory has an indoor pool, a spa, a sauna room, a terrace with a barbecue pit, a massage parlor, a bar and a garden. An onsite restaurant serves seafood and international cuisine. Room and laundry service are available, but on a limited basis and for a small fee.